Privacy Policy
Understand what information Events Portal collects, why it is collected, how it is used, and the choices available to you.
Events Portal Privacy
Clear information about what we collect, how we use it, how it is protected, and the rights you have over your data.
This Privacy Policy explains how personal information is handled when you browse Events Portal, ask questions, subscribe to updates, or use an Organizer, Panelist, Staff, or Admin account.
Overview
This Privacy Policy explains what personal information Events Portal collects, how we use it, and the choices you have. It applies to everyone who browses the Service, asks a question, subscribes to updates, or holds an Organizer, Panelist, Staff, or Admin account.
Information We Collect
- Identity and contact information you provide directly: your name and phone number when you verify to ask a question; your email and/or phone number if you subscribe to event updates in the footer; and your name, email, and phone number if you are issued an Organizer, Panelist, Staff, or Admin account.
- Content you create: the text of questions and replies you post, and which panelist, if any, you direct a question to.
- Automatically collected data: standard technical information such as IP address, browser type, and pages visited, collected through server logs and essential session cookies.
How We Use Your Information
We use this information to verify your phone number before allowing you to ask a question; show your chosen display name alongside what you post; enforce visibility rules for public and private questions; apply rate limits to prevent abuse; allow panelists and Admin/Staff to respond to and moderate Q&A; send event updates if you have subscribed; operate, secure, and improve the Service; and comply with legal obligations.
Phone Number Verification (OTP)
When you request a verification code, we create a temporary verification record tied to that phone number and event, send a numeric code by SMS through our SMS provider, and mark the verification as complete once you enter the correct code.
This verified status allows us to attribute your questions and replies to a consistent identity for a particular event without requiring a full account. Verification is valid for a limited period, currently up to 48 hours per event. After it expires, you will need to verify again to continue asking questions. Your phone number is not displayed publicly; only your display name is shown.
How Your Questions & Answers Are Shared
Public questions and their replies are visible to anyone viewing that event's Q&A page.
Private questions are visible only to you, the specific panelist you directed the question to, or every panelist assigned to that event if you did not direct it to a particular panelist, as well as Events Portal Admin/Staff responsible for moderation. We do not share the content of private questions outside that group.
Cookies & Similar Technologies
We use essential cookies to keep account holders signed in, remember OTP verification for an event, and protect forms using CSRF tokens. We do not currently use third-party advertising or analytics cookies. If this changes, we will update this Privacy Policy.
See our Policies page for a short summary of how cookies are currently used.
Third-Party Service Providers
We share the minimum information necessary with providers that help us operate the Service. Beem Africa, our SMS gateway, receives your phone number and verification code solely to deliver the SMS.
When an event has a physical location, we may embed a Google Map, which is subject to Google's own privacy practices for that embedded content. We do not sell your personal information.
Data Sharing & Disclosure
Beyond the service providers described above, we disclose personal information only:
- To comply with a legal obligation, court order, or valid government request.
- To protect the rights, safety, or property of Events Portal, our users, or the public.
- With your consent.
Data Security
We apply reasonable technical and organizational measures to protect your information, including rate-limiting verification attempts, expiring OTP codes, and hashing account passwords. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain question and reply content, together with verification records, for as long as reasonably necessary to operate the Q&A feature, resolve disputes, and meet legal or record-keeping obligations. De-identified information may be retained afterward.
You may ask us to review or delete your information as described in the Your Rights section below.
Your Rights
Depending on applicable law, you may have the right to ask what personal information we hold about you, request correction of inaccurate information, or request deletion of your information, subject to any legal retention requirements.
To make a request, contact us using the details below. We aim to respond within a reasonable timeframe.
Children's Privacy
The Service is not directed at children under 18, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date displayed on this page will reflect the most recent revision.
Questions about this Privacy Policy, or want to exercise your rights?
Email info@bobtechwaves.co.tz or call +255 656 345 149. We are based in Dar es Salaam, Tanzania.